Support

Shure Support: contact information, downloads, Shure Audio Institute, warranty and service.

Wireless Frequency Finder

[Wireless Frequency Finder](https://www.shure.com/en-US/support/tools/frequency-finder)

Firmware Downloads

[Firmware Downloads](https://www.shure.com/en-US/support/downloads/software-firmware-archive)

Repairs and Replacement

[Repairs and Replacement](https://www.shure.com/en-US/support/service-repair)

Wireless Accessory Wizard

[Wireless Accessory Wizard](https://www.shure.com/en-US/support/tools/wireless-accessory-wizard)

User Guides & Documentation

[User Guides](https://www.shure.com/en-US/search?size=n_12_n&filters%5B0%5D%5Bfield%5D=group&filters%5B0%5D%5Bvalues%5D%5B0%5D=Documents&filters%5B0%5D%5Btype%5D=any)

Shure Academy

[Shure Academy](https://www.shure.com/en-US/shure-academy)

How to Get the Most From Your SM7dB

How to Setup The Shure MV6 Gaming Microphone

Antenna Selection and Placement Tips

Getting studio quality sound with your SM7B

Antenna Distribution and Combining Explained

Adjusting the SM7B Frequency Response Switches

Exploring Inputs and Outputs in the MOTIV Mix App

Step-by-Step Guide to Shure MV6 DSP Settings

The Best Headset Microphone for Fitness Instructors

Antenna Placement Tips

How to Clean and Maintain Shure Earphones

Wireless Groups and Channels Explained

How To Connect MoveMic One & MoveMic Two To Your Mobile Phone Without Receiver

How To Connect MoveMic One & MoveMic Two To Your Mobile Phone With the Receiver

Improving Your Sound in an Imperfect Room

How to Quickly Pair and Connect Your MoveMic to a Camera

How To Get Your MOTIV Audio Files Onto Your Mac

Microphone Specifications Explained

How to Properly Fit and Wear Shure Earphones

Register Your Product

[Register Your Product](https://accounts.shure.com/app/salesforce/exk1j2k5xmcEAonNY0h8/sso/saml?language=en_US®ion=en-US)

Software Downloads

[Software Downloads](https://www.shure.com/en-US/support/downloads/software-firmware-archive)

Warranty Status and Information

[Warranty Status and Information](https://www.shure.com/en-US/support/warranty)

Troubleshooting and FAQ

[Troubleshooting and FAQ](https://service.shure.com/s/topic/0TO1I000000kRRQWA2/faq?language=en_US)

Reset My Password

[Reset My Password](https://www.shure.com/en-US/support/myshureid-faqs)

Common Questions

A: Serial numbers are found on the cardboard box and on some products: - For bodypacks, the serial number is found on a label in the battery compartment. - For handheld transmitters, the serial number is found on a label in the battery compartment. - For receivers and mixers, the serial number is found on a label on the top or bottom of the product. - For headphones, the serial number is on the cardboard box. - For earphones, the serial number is on the cardboard box. - For most wired microphones, the serial number is on the cardboard box. - For some headsets, the serial number is found on a label on the cord of the headset. Please note not all units have serial numbers on the product. A: Please follow [this guide](https://p.shure.com/l/428102/2020-07-28/d4c6jt/428102/215784/How_to_Submit_a_Repair_Request.pdf) for step-by-step instructions with screenshots. A: The customer is responsible for shipping the unit(s) to the Shure Service Department for repair. The Shure Service Department will provide return shipping by UPS ground. A. Please visit this page to learn how to clean your Shure microphone.

ShureCloud

Find all ShureCloud tools in one convenient place. Manage your devices, view license information and more.

[Learn More About ShureCloud](https://www.shure.com/en-US/support/shurecloud)

Shure TechPortal

Get easy and direct access to complete product documentation, software and firmware information, comparisons, and other technical tools and…

[Learn More About Shure TechPortal](https://www.shure.com/en-US/support/techportal)

Need help?

Shure Customer Support is happy to assist you. Please click the button to get in touch with our team [Contact Us](https://service.shure.com/s/contact-us?language=en_US&Region=en-US&_gl=1*rrxfei*_gcl_au*Njg3MTczODExLjE3MzQzODc2MjA.#form)